Frequently Asked Questions

KittMedia is a modern company to provide beautiful web designs and enhanced web development. It was founded on 1st January 2011 and has become one of the largest providers of web designs and web development around Community Framework/WoltLab Suite.

Basically it is a one-man business from Matthias Kittsteiner. However, he has a collaboration with Dennis Kraffczyk. More about us can be found on the “About Us” page.

Currently we support the following payment methods:

• Bank transfer
• PayPal (including credit card)

Other payment types are not available at the moment.

All orders will be activated if we can see the full payment amount on our bank or PayPal account.

By paying via PayPal the order gets activated automatically after the payment is done and you are redirected to our website.

Payments via bank account take up to five working days to appear on our bank account. Inside the EU a SEPA payment has to be completed withing 24 hours, which is the regular time of waiting.

Basically we provide contract work. However, due to current limitations the volume we are able to accept orders for development is very small.

Nevertheless, you can request non-binding if we currently have time for a contract work, careless if it is for a design or a development.

Our shop is able to work like an app store so that every developer or designer can use it to provide his own products at KittMedia.

If you are interested, just contact us. After a short verification you will be activated to provide products by your own.

If you want to provide only free products, just apply for the user group “Provide free products”.

First of all, it is very important for us that all products in our shop have a high quality standard. Thus every product will be checked by us before it gets activated.

For every purchased license we take 25 % of the nicht price.

The activation for beeing able to use our shop as sales platform is for free.